Diagnosed first. Most openers aren't dead.
Most "dead" openers are one failed part, not a lost cause. A Metro tech diagnoses your opener on-site, quoted in writing before any work begins, across Martins Landing, Country Club of Roswell, Holcomb Bridge, Big Creek, and Crabapple. Common LiftMaster and Genie parts ride on every truck, and with dispatch from Alpharetta 10 minutes east, before-noon calls usually see a tech within 60 to 90 minutes.
Metro Garage Doors repairs garage door openers across Roswell same-day, dispatched from our Alpharetta location 10 minutes east. We diagnose first, capacitors cause roughly 40 to 60 percent of failures, then quote the fix in writing. LiftMaster, Genie, Chamberlain, and Marantec, with common parts stocked on every truck. Family-owned since 1979, W-2 Metro techs, never subcontractors.
Greek Revival on Bulloch Ave, ranch homes on Martins Landing, McMansions on the river, modern teardowns in Crabapple. Each era needs different doors, different headroom, different hardware. We know all four.
Phones answered 24/7. Roswell calls dispatch from Metro's Alpharetta location at Park Woods Commons, about 10 minutes east of Roswell, same-vintage operation as our Douglasville HQ. Call before noon and a real Metro tech is usually at your door within 60–90 minutes. No "we're driving up from Cobb" delay.
LiftMaster ProVantage Dealer. Factory-trained on Wayne Dalton 9700-series and similar premium lines, and the recessed-panel and carriage variants the historic district needs. Not "we just install", we know the catalog.
Roswell isn't one housing market. It's at least four, separated by 180 years of building. The right door for each is a different conversation.
Roswell Historic District (1840s–1900s). Greek Revival, antebellum, and Victorian homes around Bulloch Hall, Smith Plantation, and the Square, most have detached carriage-house garages or single-bay attached garages with low headroom. The right door here is recessed-panel or carriage-style, ideally carriage-style in solid black or bronze, or Wayne Dalton 9700 Series for stained-wood looks. Track and torsion-spring fits get tighter in low-headroom situations, we do the measurement in person, not over the phone.
Mid-century estates (1960s–1980s) in Martins Landing, Country Club of Roswell, and Willow Springs are split-foyer ranches and traditionals with two-car attached doubles. Most original doors from this era are now 35–55 years old and well past spring, cable, and opener end-of-life, the standard Roswell repair call comes from these neighborhoods. Replacement spec usually goes to insulated steel: recessed-panel in Bronze or Walnut, with Madison or Stockton windows for character.
1990s–2010s subdivisions across the Holcomb Bridge corridor and Big Creek are 2,500–4,500 sq ft homes with 16- and 18-foot doubles. Standard fix-and-install patterns: first-cycle spring failures hitting their cycle limit now, plus opener end-of-life on 2000s LiftMasters. carriage-style 21 or Wayne Dalton 9700 is the most common upgrade install we do here.
2010s+ teardown rebuilds in Crabapple and the River Club trend toward custom builds with 18-, 20-, and even 24-foot triple bays. wood-look composite doors, modern aluminum-glass and Modern flush-panel, and high-end LiftMaster Elite jackshaft openers with myQ are standard equipment. We measure in-person, recommend by architecture, and ship custom-paint to match existing trim.
Nine times out of ten these symptoms are a single failed component, not a dead unit. Call (770) 526-1214 and we'll tell you which, with a multimeter, not a guess.
Far and away the most common opener call in Roswell, especially on 2005-to-2018 LiftMasters and Genies all over the Holcomb Bridge corridor and Big Creek. The capacitor supplies the startup voltage boost, and when it degrades the motor just hums in place. Five minutes with a multimeter confirms it, the swap takes about 30, and it's the cheapest opener repair we do.
Atlanta's summer lightning is the number one killer of opener logic boards, and Roswell catches its share, plus the detached carriage-house garages near Bulloch Hall add roof-leak water damage to the list. Symptoms: no response to remote or wall button, no indicator lights, or random ghost operation. LiftMaster and Genie boards usually swap as a unit, we carry common ones, and we quote it in writing on-site.
The ten-blink code means the photo-eyes near the floor read "blocked." A soccer ball, a lawnmower bump, or a spider web is the usual culprit, and both sensor LEDs must burn solid before the door will close. We realign and clean sensor pairs on Martins Landing and Willow Springs garages weekly, most of them 1970s-era doors on their second or third opener. Realignment usually beats replacement.
Repair, replacement, openers, springs, commercial, all in-house, all factory-authorized, all backed by The Metro Promise.
carriage-style, wood-look composite, recessed-panel. Wayne Dalton 9700. Recessed-panel for historic district.
Springs, cables, rollers, panels, North Fulton route runs daily, emergency calls prioritized.
8500W, 8550W, 8587W with myQ. Direct-drive, side-mount jackshaft for low-headroom historic homes.
22-point safety + balance check, catches worn springs and slipping cables before they break.
Rolling steel, sectional, fire doors, Roswell Square retail, Holcomb Bridge fleet bays, warehouses.
GreenSky financing through Synovus Bank. 0% APR options available on qualifying installations.
A few of the recent installs from the historic district to Crabapple. Every door we touch is one we'd put back on our own house.
When Metro answers the phone, a Metro tech shows up. Never a subcontractor. Trained in our Douglasville shop, factory-certified on carriage-style and wood-look composite, working every Roswell era from historic district to teardown rebuild.
Want to meet the full team? See every Metro tech →
Every door is different, especially in Roswell where one job is a 1903 carriage door and the next is a 24-foot custom wood-look composite triple. We don't publish flat-rate prices. What we do guarantee: an upfront written number before any work starts, the same hourly rate every day, and a repair backed for life.
Every Roswell job priced before we start, in writing. The number on your estimate is the number on your invoice, no surprise change orders, no add-ons after the fact.
Every Metro technician is a W-2 employee. Never a subcontractor. Trained in our Douglasville shop, dispatched in branded Metro trucks. The name on the door matches the name on the paycheck.
Every repair is covered by The Metro Promise, lifetime workmanship plus a 90-day make-it-right guarantee. If our work fails, we come back at no charge.
What you see is what you pay, same price every Roswell era, backed for life.
"1907 home off Bulloch Ave, needed a single carriage-style door that looked like the house, not a builder special. Metro understood it immediately. Recessed-panel carriage-style in solid black, perfect proportions, exposed iron hinges. The crew measured for two hours to get the low-headroom fit right. Real craftsmen."
"Replaced both 24-ft triple-bay doors on our River Club home, wood-look composite faux-wood, dual LiftMaster Elite 8500W jackshafts. Jake came up for the in-home consult Saturday, walked us through six options before we landed on wood-look composite with custom paint to match the trim. Three weeks from order to install. Worth every mile they drove."
"Our 1979 original double in Martins Landing finally died, opener, springs, and cables all on borrowed time. Metro replaced the whole package in a single visit. New recessed-panel in walnut with Madison windows, plus a quiet LiftMaster jackshaft opener that doesn't take up the ceiling. The whole upgrade looks like the house was built around it."
Based on 1,200+ reviews across both Metro locations, 4.9★ on Google, A+ on BBB, 4.9★ on HomeAdvisor, 4.9★ on Thumbtack · Read all reviews →
Our Alpharetta location at 11539 Park Woods Cir has dispatched Roswell garage door service since 1979, about 10 minutes east of Roswell. To see carriage-style, wood-look composite, and recessed-panel doors in person, the showroom is at our Douglasville HQ; for in-home consultations across Roswell, our techs bring physical samples to your driveway.
Just outside Roswell? Call (770) 526-1214, we serve 100+ Atlanta-metro neighborhoods.
Don't see your question? Call us, we love nerding out on doors.
Call before you shop for a new unit. A Metro tech tests the capacitor, board, gear, and sensors on-site, quotes the fix in writing, and most Roswell opener repairs finish the same visit.
