1,200+ verified reviews
Forty-seven years of Atlanta homeowners writing about how a Metro tech showed up, what got fixed, and what they paid. Nothing here is curated or filtered. We just answered the phone, did the work, and asked the customer to leave a review.
"Spring snapped on a Saturday morning at 7am — kid had to take my wife's car to soccer practice. Called Metro at 7:15. Tech was in the driveway by 10:30. Replaced both springs and balanced the door. Quoted the price upfront. Same price he said on the phone. Saved my Saturday."
"We replaced both garage doors with carriage-style. Brandon walked us through the options at our kitchen table — no pressure, no upsell. Install team showed up on time, took 4 hours, cleaned up everything. Doors are gorgeous and the difference in noise level is unreal. Worth every penny."
"Old chain-drive opener finally died after 18 years. Got quotes from three companies. Metro was middle of the road on price but they had the LiftMaster I wanted in stock. Jake installed it, paired the smart features with my phone, and explained the safety features to my teenager who's about to start driving. Pro all the way."
"My garage door cable came off the drum and the door was hanging crooked. I have been a Metro customer since 2008 — they installed my original door. Called and they pulled my install record on the spot. Sent Dewayne out the same afternoon. Fixed in under an hour. Same family business after all these years. They actually remember me."
"Built our house in 2019. Metro installed the original doors back then. Last week one of the panels got dented when a basketball took a weird bounce. Called the same number, the lady in dispatch found my install record from five years ago, and ordered a matching panel. Turned around in 8 days. Most companies wouldn't have my paperwork from last year, much less 2019."
"Annual tune-up. Metro caught a frayed cable that was about to snap and a hinge that was working its way loose. Could have charged me for both as separate emergencies a month from now — instead they fixed both during the tune-up visit at a fair price. This is what a real preventive-maintenance company looks like."
"I manage 6 commercial properties in Cobb County. Metro handles all our overhead doors. Their commercial coordinator is responsive, their pricing is consistent, and they actually show up when they say they will — which is more than I can say about most contractors I've worked with in 20 years. Switched to them in 2021 and never looked back."
"Wife was stuck in the garage at 6:45 AM Monday morning trying to get to work. Spring had snapped overnight. I called Metro from the office at 7. Tech was on-site by 9:15 — replaced both springs and the bottom roller that had warped from the impact. She was on the road by 10:30 and only missed a single meeting. Cannot recommend these guys enough."
"Wall-mount jackshaft opener install. Detached the old chain-drive from the ceiling and installed a wall-mount unit so I could finish the ceiling. Tech (I think his name was Blake?) was meticulous. Took photos before he started, kept his work area perfectly tidy, and even wiped down the new opener housing before he packed up. Pride of work matters."
"Got 4 quotes for fixing our garage door (door wouldn't close all the way and the opener was making weird grinding noises). Three companies wanted to sell me an entire new opener I didn't need. Metro actually diagnosed the real issue — bad alignment on the safety sensors plus a worn-out gear in the opener — and fixed both for less than half what the others quoted for replacement. Honest, finally."
"Custom carriage doors with frosted-glass inserts on a 3-car bay. Metro nailed the installation. The doors are dead silent compared to our old ones, the install was on schedule, and the techs walked me through the LiftMaster myQ setup before they left. Spent good money on these doors. Got my money's worth."
"My elderly mother's garage door wouldn't open, locking her car inside. Metro had a tech at her house in Cumming within 2.5 hours of my call from out of state. They sent me photos of the work, called me with the quote before doing anything, and Mom said the technician was 'the nicest young man.' Total bill came to less than I expected. Real customer service still exists."
Showing 12 of 1,241 verified reviews · Read more on Google ↓
What people keep saying
After 1,200+ reviews, patterns emerge. Here's what Atlanta homeowners write about most often when they review Metro.
Same-day dispatch shows up in roughly 4 out of every 5 reviews. Spring snaps on a Saturday, opener dies on a Monday morning — Metro is in the driveway within hours.
The single most-repeated specific phrase across our reviews — variations of "no surprises" and "exactly what they quoted." Upfront pricing in writing, every job.
Brandon, Blake, Dewayne, Jake — our techs are named in reviews because they're real Metro employees, not subcontractors. Customers often request the same person on repeat visits.
The third-most-common theme: comparison shopping where Metro caught what other companies missed — or correctly diagnosed when other companies were trying to sell unnecessary replacements. Honest diagnostics build long-term trust.
Leave a review
Whether the tech nailed it or missed something — we want to hear it. Reviews are how Atlanta homeowners decide whether to trust us, and how we improve. Pick whichever location dispatched your tech and leave your honest review on Google.
Same-day service across the Atlanta metro. A Metro tech answers, a Metro tech shows up. Family-owned since 1979.
